How do I register to bid?
Registration is required before you can bid on any auction. Click on the “Registration” button on the left to register. We will direct you to our registration page.
A credit card is required for registration and is our preferred means of payment, but alternative payment options are available. Please contact us directly to arrange or discuss any alternatives. Our registration page is SSL Secured by Thawte, a worldwide leader in online security.
Although we would prefer to allow registration without a credit card, it really is our only electronic means of protecting our buyers and sellers from fraudulent bidding by malicious individuals.
What is a Maximum Bid?
This is our most frequently asked question. It is fairly simple to answer, but does require some explanation.
The Maximum Bid feature is a tool for the buyer. It allows the buyer to enter an amount, above and beyond their initial bid, that represents the highest dollar amount they are willing to pay for an item. If at any point during the auction they are outbid on an item, the system will automatically increase their bid by the appropriate Bidding Increment ($1, $5, $10, etc) as needed, up to the Maximum Bid amount. This allows the buyer to place a bid and a maximum and walk away from the process knowing the system will automatically purchase that item at the lowest price possible, never exceeding the Maximum Bid.
For example, let’s assume that you enter a bid of $100 and a Maximum bid of $400. If no other bids are placed, you will be the winner at your $100 bid. If another bidder places a bid of $200, you will now be winning at $200 plus 1 increment level (for example: $200 + $10 = $210). The system will continue to monitor and bid on your behalf until the auction concludes or your Maximum Bid has been exceeded.
What is a Bidding Increment?
A bidding increment is the minimum amount required to raise the bid. Bidding increments will vary by item, relative to any Minimum Bid established for that item.
Bidding increments are set at $1.00, $2.00, $5.00, $10.00, $25.00, $50.00, $100.00. You may not bid in increments smaller than the set bid increment for any item.
Bidding increments will always be relative to bid amount, and will never exceed 10% of the bid amount.
For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid.
How do I know when I’ve won?
You will receive an invoice by e-mail after the auction closes.
How do I pay?
We accept cash, certified check, paypal, visa, mastercard, discover, and American express.
When do I pay?
Payment is due within 24 hrs of the auction closing. If you want to pay cash and the auction items are located in another warehouse or state you must bring cash to the closest warehouse the day after the auction closes.
What is the buyer’s premium?
15% – Although some auctions may have a LOWER premium rate. This will be posted in the first item number within the auction catalog.
What is the tax amount?
Tax is determined by the location of the auction. If you have your items shipped from another warehouse this will be considered interstate commerce and will be tax exempt.
How will I be considered tax exempt?
If you have a tax exempt number to resell equipment you will be tax exempt. If you have a tax exempt number for your business this will not allow you to be tax exempt.
Lost Bidder/Login In Information?
Go to the “My Account” tab above or Call 731-487-0498 Day or Night
Can I look at the items before I bid?
Each auction will have information regarding where the items are located and a scheduled preview time. If there is a specified preview time, you may preview auction items during this time. Items can also be viewed on any auction pickup day at our warehouses.
