FAQ

How do I register to bid?

Registration is required before you can bid on any auction. Click on the “Registration” button on the left to register. We will direct you to our registration page.

A credit card is required for registration and is our preferred means of payment, but alternative payment options are available. Please contact us directly to arrange or discuss any alternatives. Our registration page is SSL Secured by Thawte, a worldwide leader in online security.

Although we would prefer to allow registration without a credit card, it really is our only electronic means of protecting our buyers and sellers from fraudulent bidding by malicious individuals.


What is a Maximum Bid?

This is our most frequently asked question. It is fairly simple to answer, but does require some explanation.

The Maximum Bid feature is a tool for the buyer. It allows the buyer to enter an amount, above and beyond their initial bid, that represents the highest dollar amount they are willing to pay for an item. If at any point during the auction they are outbid on an item, the system will automatically increase their bid by the appropriate Bidding Increment ($1, $5, $10, etc) as needed, up to the Maximum Bid amount. This allows the buyer to place a bid and a maximum and walk away from the process knowing the system will automatically purchase that item at the lowest price possible, never exceeding the Maximum Bid.

For example, let’s assume that you enter a bid of $100 and a Maximum bid of $400. If no other bids are placed, you will be the winner at your $100 bid. If another bidder places a bid of $200, you will now be winning at $200 plus 1 increment level (for example: $200 + $10 = $210). The system will continue to monitor and bid on your behalf until the auction concludes or your Maximum Bid has been exceeded.


What is a Bidding Increment?

A bidding increment is the minimum amount required to raise the bid. Bidding increments will vary by item, relative to any Minimum Bid established for that item.

Bidding increments are set at $1.00, $2.00, $5.00, $10.00, $25.00, $50.00, $100.00. You may not bid in increments smaller than the set bid increment for any item.

Bidding increments will always be relative to bid amount, and will never exceed 10% of the bid amount.

For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid.


How do I know when I’ve won?

You will receive an invoice by e-mail after the auction closes.


How Do I Pay?

Our auction corporation accepts cash on the designated pick up day of the closed auction only. We also accept certified checks, Paypal, and all major credit cards as well as wire transfer on larger auction purchases.

Auction purchases over the amount of $2,000 will incur a 2% credit card and Paypal fee.

All returned checks will incur a $50 return check fee.

TOP SHOP AUCTIONS, INC. IS NOW OFFERING FINANCING THROUGH PAYPAL


When Do I Pay?

Payment is due within 24 hours of the auction closing. If you choose to pay for your auction purchase in cash, and the auction items are located in another warehouse or an ‘on-site’ auction, you may do so.


What is the buyer’s premium?

15% – Although some auctions may have LOWER premium rate. This will be posted in the first item number within the auction catalog. The Buyer’s Premium cover fees, handling of pick up, and fees for our auction services.


What is the tax amount?

Tax is determined by the location of the auction. If your items are shipped to a state other than where the auction is held from another warehouse this is considered interstate commerce and will be a tax exempt auction purchase.


How will I be considered tax exempt?

If you have a tax exempt number to resell equipment in you will be tax exempt. In Illinois the form to submit CRT-61 Certificate of Resale. If you have a tax identification number for your business this does mean allow you are tax exempt. Our fax number is (618) 523-4388 or info@topshopauctions.com


Lost Bidder/Login In Information?

Go to the “My Account” tab above or Call 618-604-2970 Day or Night


Can I look at the items before I bid?

Each auction will have thorough information regarding where the items are located and a generally a ‘Preview Day’ to view the auction items in person. All auction items located in our warehouse in Germantown, IL 62245 are here for viewing during business hours 9AM-4:30PM Monday through Friday.

Is There A Fee For Transport?

Yes, items being transported back to our TSA Warehouse for shipping (UPS/Freight) or pick up will be assessed for the fee charged for transport per item(s) purchased. Our minimum transport fee is $25 with a $50 per pallet space fee. For more detailed information, click the ‘SHIPPING’ Tab.


TOP SHOP AUCTIONS, INC. ANNOUNCEMENTS:

WE ACCEPT CONSIGNMENT ITEMS IN OUR GERMANTOWN TSA, INC. WAREHOUSE. NO JOB IS TOO BIG OR TOO SMALL. PLEASE SUBMIT PHOTOS TO INFO@TOPSHOPAUCTIONS.COM OR CALL US TOLL FREE AT (888) 363-6229

OUR COMPANY IS A FULL SERVICE LICENSED, INSURED AUCTION COMPANY WITH THE ABILITY FOR ONLINE AUCTIONS FROM OUR TSA, INC. WAREHOUSE OR ‘ON-SITE’ AUCTIONS WITH PARTIAL OR COMPLETE REMOVAL AND TRANSFER OF EQUIPMENT AND AUCTION ITEMS TO ONE OF OUR WAREHOUSE LOCATIONS. WE PROVIDE FULL EXECUTION OF YOUR AUCTION FROM PICK UP OF YOUR ITEMS OR ON LOCATION TO LIGHT CLEANING, LOTTING, PHOTO(S), DESCRIPTIONS, MARKETING, AND PICK UP.

ADVERTISE WITH TOP SHOP AUCTIONS! OUR SITE REACHES 100,000 PEOPLE A MONTH. WE HAVE AN APP FOR IPHONES AND ANDROID PHONES, AND A FULL SOCIA MEDIA AND MARKETING TEAM TO PROMOTE OUR SITE AND YOUR BUSINESS. WE OFFER TWO OPTIONS TO HELP YOU ADVERTISE:

BANNER ADS ON OUR WEBSITE RECEIVE MAXIMUM EXPOSURE

LIST YOUR COMPANY IN OUR SERVICES AND CONTRACTORS DIRECTORY

Would you like to reach 100,000 people a month? At Top Shop Auctions we offer two options to help you advertise your business.

You can list your company in our Services and Contractors directory or you can run a banner ad on our website and get maximum exposure.>

Announcements

NEWS

WE WILL NO LONGER BE TRANSPORTING TO TN


Consignments

NOW ACCEPTING CONSIGNMENTS AT OUR TSA WAREHOUSES
GERMANTOWN, IL & RUTHERFORD, TN 1-888-363-6229

Top Shop Auctions is now offering financing through PayPal!

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